Terms & Conditions

Classes and workshops 

The classes and workshops offered by Burning Brightly are designed to help you relieve stress and improve overall well being. They are not intended to be a treatment for physical and/or mental health concerns.

If you have recently received or are currently receiving treatment from a psychiatrist, psychotherapist or counsellor for an ongoing mental health issue, Burning Brightly strongly advises you obtain guidance and subsequent approval from your mental health professional(s) before proceeding with qi gong or meditation classes or workshops at this time. If you are currently taking medication for a mental health issue, do not change your medication, other than in close collaboration with your healthcare professional(s).

Please let us know in advance of attending a class or workshop if:

  • You are suffering from any physical illness or ill health, or
  • You have had any mental ill-health in the last few years, such as anxiety or depression.

In the unlikely event that we do not feel the training you have signed up for is suitable for you at this time, we will contact you as soon as possible to discuss this in more detail and if necessary process a full refund.

Also, if you have recently experienced or are currently going through a traumatic life event, such as a separation from a long-term partner, the death of a close family member or friend, or redundancy, this may not be the right time for you to start to develop a qi gong or meditation practice. However, this very much depends on your current psychological health and the support networks you have around you, such as friends, family and mental health professionals.

If any of the above circumstances apply to you, please discuss this with Suzi at Burning Brightly, so we can explore how you can best be supported during any sessions in which you participate. 

Payment information

Where you make a booking payment can be made using Visa, Mastercard or American Express credit / debit cards. Your payment will be processed by Stripe, our third party payment processor, who collect, use and process your information, including payment information, in accordance with their privacy policies – which can be viewed here: https://stripe.com/gb/privacy.

We will not retain or process your credit/debit card details and this information will never be shared or viewed by us.  

Confirmation of booking details

By booking a class or workshop, you confirm the details pertain to you and you are aged 18 or over.

Your place in a class or a workshop is only confirmed on receipt of full payment of either a non-refundable deposit or the applicable fee. If paying online, your place is confirmed immediately. 

How we use your information

We will not pass your personal details to anyone else unless required to do so by court order.


While we take every precaution possible, we will not be held responsible for loss or damage to your personal belongings while on the premises where a class or a workshop is taking place.

Cancellation and Refund Policy

Classes and Workshops 

Class bookings can be cancelled up to 12 hours before they are due to start. Any classes cancelled after this will incur the full charge, unless there are exceptional circumstances. 

Workshops can be cancelled up to 24 hours before they are due to start. Any workshops cancelled after this will incur the full charge, unless there are exceptional circumstances. 

In the unlikely event of a class or workshop being cancelled by Burning Brightly due to unforeseen circumstances, all money already paid will be refunded.

One-to-one sessions

If you are unable to attend a one-to-one session due to unforeseen circumstances or illness, please provide at least 24 hours notice. If you are unable to give 24 hours notice, and a room has been booked for your appointment, it may be necessary for Burning Brightly to pass on the room cancellation fee.